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This Consumer Health Data Privacy Policy applies to "consumer health data," as defined by Washington's My Health My Data Act and Nevada law, that House of Lashes, LLC ("House of Lashes," "we," "us," or "our") collects about consumers in Washington and Nevada.
Consumer health data we collect and why
We collect consumer health data mainly when you tell us about a reaction or other concern after using one of our products. This may include:
• Symptoms or effects you experienced, such as irritation, redness, swelling, itching, or eye discomfort
• Allergies, sensitivities, or skin or eye conditions you tell us about
• Whether you wear contact lenses, and medications or treatments you mention
• Medical care you received for the reaction
• Photos of the affected area that you choose to send
We use this information to:
• Respond to your report and provide the support, refund, or replacement you request
• Investigate and improve the safety and quality of our products
• Meet our legal obligations, including product-safety recordkeeping and reporting serious adverse events to the U.S. Food and Drug Administration
• Establish, exercise, or defend legal claims
Sources of consumer health data
• Directly from you, through email, phone, or chat, or in a product review you submit
• Retailers and marketplaces where you bought our product, when they forward a report you made to them
• Your healthcare provider, if you ask them to contact us
Consumer health data we share and with whom
We may share the categories of consumer health data described above with:
• Government authorities, including the U.S. Food and Drug Administration, where required by law
• Our insurers and legal and professional advisors
We also use service providers and affiliates, including Volition Beauty Inc., that process consumer health data on our behalf and under our instructions.
We do not sell consumer health data.
Advertising and analytics partners may collect information about your use of our Site over time and across different websites and online services, as described in our [Privacy Policy]. We do not provide consumer health data to them.
Consent
We collect consumer health data with your consent or to the extent necessary to provide a product or service you request. We share it with your separate consent or as otherwise permitted by law. You may withdraw your consent at any time by contacting us as described below.
Your rights
If you are a Washington or Nevada consumer, you have the right to:
• Confirm whether we collect, share, or sell your consumer health data, and access that data
• Receive a list of the third parties and affiliates with whom we have shared or sold your consumer health data, and contact information for them
• Withdraw your consent to our collection and sharing of your consumer health data
• Request that we delete your consumer health data. When we delete it, we will also tell our service providers and the third parties with whom we shared it to delete it.
Where federal law requires us to retain records, such as product-safety records under the Federal Food, Drug, and Cosmetic Act, we may retain them as required.
How to make a request. Email info@houseoflashes.com with the subject line "Consumer Health Data Request." We will verify your identity before responding.
Appeals. If we decline to act on your request, you may appeal by replying to our decision. If we deny your appeal, you may contact the Washington Attorney General at www.atg.wa.gov/file-complaint or the Nevada Attorney General at ag.nv.gov.
Reviewing or changing your information. You may review or request changes to your consumer health data by emailing info@houseoflashes.com.
Changes to this policy. We will post material changes to this policy on this page with a new effective date.
Contact us
House of Lashes, LLC
44 Montgomery Street, Suite 300
San Francisco, CA 94104
info@houseoflashes.com
Effective date: October 23, 2026